User Data Deletion Request

Compliance with Digital Personal Data Protection Act (DPDP Act 2023) & Global Privacy Standards

1. Your Right to Erasure

At SelfPrintz (operated by Akuro Technologies Private Limited), you have the right to request the permanent deletion and erasure of your personal data, customer account, and associated printing history at any time.

2. Automatic Document Deletion

You do not need to request deletion of your uploaded documents. To protect your confidentiality, all files uploaded to SelfPrintz for printing (PDFs, Word documents, images) are automatically, permanently, and irreversibly deleted from our encrypted cloud storage after a maximum of 5 hours from the moment of upload.

3. What Data Is Deleted Upon Request

When you submit an account deletion request, we permanently purge:

  • Your registered phone number and user profile.
  • Your referral code and referral reward wallet balances.
  • Your order lookup history and device pairing identifiers.

Note: Tax invoices and transaction identifiers are retained solely for the statutory period mandated by the Indian Goods and Services Tax (GST) Act and applicable accounting laws.

4. How to Submit a Deletion Request

To request complete account deletion, please email our Data Protection Officer directly from or mentioning your registered mobile number:

Official Data Protection Desk:

📧 Email: official@selfprintz.com

📞 Support Helpline: +91 8374988879

Turnaround Time: Requests are acknowledged within 24 hours and completed within 72 hours.

Send Deletion Request Email → Privacy Policy Terms & Conditions